Staff Role Requirements

Who Can Bill What?

Medicare rules breakdown for which staff roles can fulfill each billing code category. Know your "General Supervision" rules.

Billing Practitioner

The MD, DO, NP, or PA who oversees the care, initiates the care plan, and gets paid. Required for physician-specific codes and face-to-face visits.

Clinical Staff

RNs, LPNs, and CMAs who can do the actual minute-by-minute work under General Supervision. The doctor must be available (by phone) but doesn't need to be present.

What is "General Supervision"?

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Provider Available

The MD/NP/PA must be available (e.g., by phone) during care delivery.

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Not Same Location

Provider does NOT need to be in the same room or even the same building.

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Clinical Staff Works

RN, LPN, or CMA performs the actual work while provider supervises remotely.

Code-by-Code Breakdown

994909943999487994899942699427
Registered Nurse(RN)
Licensed Practical Nurse(LPN/LVN)
Certified Medical Assistant(CMA)
Administrative Staff
Must have clinical license/certification
MD / DO / NP / PA
Can perform but typically delegated

These codes pay for 'Clinical Staff time.' The person must have a clinical license or certification.

9942499425
Physician(MD/DO)
Nurse Practitioner(NP)
Physician Assistant(PA)
Registered Nurse(RN)
Licensed Practical Nurse(LPN)
Medical Assistant(MA)

These are specific 'Physician/NPP time' codes and CANNOT be delegated to nurses or clinical staff.

994539945499457994589897598976989779898098981994459947098979
Registered Nurse(RN)
Licensed Practical Nurse(LPN/LVN)
Certified Medical Assistant(CMA)
MD / DO / NP / PA
Can perform but typically delegated

Setup codes (99453/98975) can often be done by MA, LPN, or RN. Management codes (99457/98980) require 'interactive communication' — a clinical person must speak/message with the patient about their health data.

99484
Registered Nurse(RN)
Licensed Practical Nurse(LPN/LVN)
Medical Assistant(MA)
Clinical Psychologist
Licensed Clinical Social Worker(LCSW)
9949299493
Behavioral Health Care Manager
Required specific role
Licensed Clinical Social Worker(LCSW/MSW)
Clinical Psychologist
Psychiatric RN
General RN
Must have specific collaborative care training
Medical Assistant(MA)

Requires a 'Behavioral Health Care Manager' — a specific role usually filled by LCSW, Psychologist, or Psychiatric RN with specific training in collaborative care.

G0019G0022G0023G0024
Community Health Worker(CHW)
Most common for this role
Peer Support Specialist
Patient Navigator
Registered Nurse(RN)
Licensed Practical Nurse(LPN)
Social Worker

These codes allow for 'Auxiliary Personnel' — broader than clinical staff. Includes CHWs, Peer Support Specialists, and Navigators, provided they are trained and certified where applicable.

9949599496
Interactive Contact (within 2 days)
RN, LPN, or MA can perform
Face-to-Face Visit (7-14 days)
MUST be MD, DO, NP, or PA only

Split Role: Interactive contact can be done by clinical staff (RN/LPN/MA), but the required face-to-face visit MUST be performed by MD, DO, NP, or PA. A nurse cannot perform the face-to-face visit.

G0556G0557G0558
Whole Care Team
RNs, MAs, Admin staff all contribute
MD / DO / NP / PA
Accepts capitated payment and responsibility

No specific 'time tracking' requirement. The MD/NP/PA accepts the capitated payment and responsibility, while care is delivered by the whole team.

Quick Reference Summary

Code CategoryAuthorized Staff (Performing the minutes)
CCM / PCM (Staff Codes)RN, LPN, MA (Clinical Staff)
PCM (Physician Codes)MD, DO, NP, PA (Providers only)
RPM / RTMRN, LPN, MA (Clinical Staff)
BHI (General)RN, LPN, MA, LCSW
CoCM (Psychiatric)Behavioral Health Care Manager, LCSW, Psych RN
CHI / PIN (Navigation)Community Health Workers, Navigators (Auxiliary)
TCM (Face-to-Face)MD, DO, NP, PA (Providers only)
APCMWhole Team (bundled payment)

Important Legal Requirements

1

Employment Requirement

The nurse/staff member must usually be employed by (or contracted to) the billing provider.

2

Supervision & Care Plan Initiation

The provider (MD/NP/PA) must initiate the care plan first. A nurse cannot simply find a patient and start CCM/RPM on their own — the doctor must order it.